Here’s a hint…If you don’t like people then stay away from customer service related vocations! If the very thought of smiling at the strangers you are serving causes you pain then maybe your current position in the Public Relations department is not such a great choice. When listening to an individual’s situation and offering said situation assistance makes you cringe with annoyance and disgust, then perhaps a remote position as a data enter would be the way to go! If the ringing of the front door draws a huge sigh of despair, a slouch of the shoulders and an utterly dreadful feeling of depressing acceptance that you might have to deal with the new customer, then retail might not be the way to go. In short, if you connect anger, indignation, nausea, impatience, fear, or even noncommittal laziness with public service, then maybe you should rethink that Home Depot application.  

Doesn’t the average consumer have enough to deal with when purchasing a new product? With today’s lack in quality craftsmanship ( unless it comes with a custom price tag) it is always a 50/50 shot on whether or not the product in question will not be missing parts, broken, incorrectly advertised or simply the wrong color and have to go back. Isn’t it enough that we have to do with the mediocrity of the market? DO we really need to deal with the fact that Bob woke up on the wrong side of the bed, his crushed dreams of really wanting to be an astronaut rather than in IT service or his one trick pony answer of rebooting for every problem? Did I mention that he thinks Wifi is a Science channel?   

I know that not every job is THE job. I myself had to work at Dickey Dee (yes the ice-cream bikes) for 2 summers just to make ends meet. I might not have liked it, but that didn’t mean that everyone I served had to feel my pain. I just think that if you chose the job, and get paid for the job, well then maybe you should do the job.  Can you tell that I am having retail issues?